Privacy Policy

Dayche Academy values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and learning platforms.

1- Data We Collect

We may collect the following types of personal data:

🔵 Technical Data: IP address, browser type, device information, and cookies.

🔵 Personal Identification Information: Name, email address, phone number, and billing details.

🔵 Account Information: Username, profile photo (optional), and course preferences.

🔵 Payment Information: Collected securely through third-party payment processors; we do not store full payment details.

🔵 Learning Activity Data: Course progress, quiz results, and certifications earned.

2. How We Use Your Data

We process your personal data to:

🔵 Provide access to our courses and services.

🔵 Monitor and improve website functionality and user experience.

🔵 Send course-related updates, newsletters (with your consent), and administrative emails.

🔵 Issue certifications and maintain academic records.

🔵 Detect and prevent fraudulent activities or security breaches.

3. Legal Basis for Processing

We process personal data based on:

🔵 Contractual Obligations: To provide services you have registered for.

🔵 Legitimate Interests: For fraud prevention, improving services, and customer support.

🔵 Consent: For marketing communications and optional features (e.g., cookies).

🔵 Legal Obligations: To comply with tax, financial, and legal requirements.

4. Data Sharing

Your data may be shared with:

🔵 Third-Party Service Providers: For payment processing, analytics, and technical support.

🔵 Legal Authorities: If required by law or for fraud prevention.

🔵 Partners: Only with your explicit consent, if applicable.

We ensure all third-party providers comply with GDPR and use adequate safeguards when transferring data outside the EU.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

🔵 Access: Request a copy of your personal data.

🔵 Correction: Request corrections to inaccurate or incomplete data.

🔵 Deletion: Request the erasure of your personal data (“right to be forgotten”).

🔵 Restriction: Limit how your data is processed.

🔵 Portability: Request your data in a structured, commonly used format.

🔵 Objection: Object to specific processing activities, such as direct marketing.

To exercise your rights, contact us at [Insert Contact Email]. We will respond within 30 days.

6. Cookies and Tracking

We use cookies to improve website functionality and analyze usage. You can manage or disable cookies through your browser settings or our cookie management tool.

7. Data Retention

We retain personal data only as long as necessary to provide services or comply with legal obligations. For example:

🔵 User accounts: Retained while active. Inactive accounts are deleted after three years.

🔵 Financial records: Retained for up to seven years, per legal requirements.

8. Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is entirely secure; we recommend safeguarding your account credentials.

9. Data Breaches

In the unlikely event of a data breach affecting your personal data, we will notify you within 72 hours and provide guidance on necessary steps.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via email or a website notice.